Payment and Shipping
1. Delivery and Shipping
We charge shipping for different zones and countries as listed below. All prices include german VAT.
Taxes and duties for deliveries outside the european community have to be payed by the customer. German taxes are excluded for deliveries outside the european community.
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Germany: |
Shipping 0,00 EUR. Extra charges for Cash on Delivery 3,50 EUR. DHL Express 18,00 EUR. |
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European Community: |
Shipping 15,00 EUR. DHL Express 30,00 EUR. |
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Europe, North Amerika: |
Shipping 25,00 EUR. DHL Express 55,00 EUR (UPS Express USA 59,00 EUR). Taxes and duties have to be payed by the customer. |
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Asia: |
Shipping 25,00 EUR. DHL Express 65,00 EUR. Taxes and duties have to be payed by the customer. |
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Rest of the world: |
Shipping 25,00 EUR. DHL Express 90,00 EUR. Taxes and duties have to be payed by the customer. |
If delivery is done in plural packages we charge single shipping.
Working days: We dispatch orders on working days only. Working days are Monday to Friday, please take this into account when placing orders over the weekend. For example, if you place an Express order on Saturday your order will be dispatched on the next working day which is Monday.
In case of returns please contact us.
2. Payment
You can choose:
- Creditcard (VISA, MASTERCARD)
- Cash on Delivery (not avaiable for all countries)
- Payment in Advance (not avaiable for all countries)
- PayPal
- AmazonPay
Klaus Voll Another Son reserves the right to except certain methods of payment in individual cases. Payments by sending cash or cheque is not possible. We except liability by loss in transit.